Not freelancers
Every team member is a full-time employee aligned to one client, not a shared or task-based resource.
No annual contract · No hidden fees
Dedicated Offshore Teams
BUILT TO SCALE
Dedicated offshore teams that work as part of your company
Outsource USA is a Philippines-based offshore outsourcing company. We build dedicated offshore teams for U.S. companies that want to grow their operations in a predictable, cost-efficient way.
A dedicated offshore team is a group of full-time employees in the Philippines who work only for your company. They follow your workflows, use your systems and are measured against your performance standards, just like an extension of your in-house staff.
From 10 to 10,000
Build your team once and keep adding seats as your volume grows.
WHAT WE BUILD
Teams for your core operations
Customer service teams
Phone, email, chat and SMS support for your customers.
Data entry & back-office
Accurate data entry, records management and admin processing.
Healthcare billing support
Medical billing, insurance verification and patient scheduling.
Accounting & bookkeeping
Bookkeeping, AP/AR and reconciliation support for finance teams.
Insurance operations
Claims intake, policy administration and customer support.
Executive assistants
Calendar, inbox and operations support for leaders.
WHY OUTSOURCE USA
Why companies build their offshore team with us
Outsource USA is not a freelancer marketplace. We recruit, train and manage dedicated employees designed for long-term integration into your business.
- Full-time staff who work only for your company, never shared with other clients
- Philippines-based teams with strong English and U.S. business hours coverage
- Structured hiring, onboarding and training on your systems and SOPs
- Our on-site management and HR handle the day-to-day, you set the goals
- Start small and grow from 10 employees to more than 10,000
Best suited for
- Need full-time staff, not project-based freelancers
- Want to lower payroll, payroll tax and HR costs
- Have repeatable, process-driven work that needs to scale
- Want one partner to recruit, train and manage the team
FAQ
Frequently asked questions
What is a dedicated offshore team?
A dedicated offshore team is a group of full-time employees based in the Philippines who work exclusively for one company and follow that company's workflows and systems.
Are Outsource USA employees shared with other clients?
No. Every Outsource USA employee works for a single client and is not shared across accounts.
What roles can a dedicated team include?
Teams can include customer service representatives, data entry staff, healthcare billing support, accounting support, executive assistants and other operational roles.
How is a dedicated team different from freelancers?
Dedicated team members are full-time employees aligned to one client and managed by us. Freelancers usually work across several clients and projects at the same time.
How large can an offshore team grow?
Outsource USA supports offshore teams ranging from 10 employees to more than 10,000 employees, depending on your needs.